Privacy Policy
Effective Date: May 24, 2026
This Privacy Policy describes how Getphysical.com LLC ("PHYSICAL," "we," "us," or "our") collects, uses, and shares your personal information when you visit getphysical.com, members.getphysical.com, or shopphysical.com (collectively, the "Sites"), or purchase any of our digital training programs, memberships, or products.
By using the Sites, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Provide. When you sign up for a free lead magnet, purchase a program or membership, or contact us, we collect: your name, email address, billing address, payment information (processed by our payment processors), and any messages or content you send us.
Device & Usage Information. When you visit the Sites, we automatically collect: IP address, browser type, device type, operating system, referring URL, pages viewed, time spent on pages, and cookies. We refer to this as "Device Information."
How we collect Device Information:
– Cookies: Small data files stored on your device. Learn more at allaboutcookies.org.
– Log files: Track actions on the Sites, including IP address, browser type, ISP, referring/exit pages, and timestamps.
– Web beacons, tags, and pixels: Electronic files that record how you browse the Sites.
2. How We Use Your Information
We use the information we collect to:
– Deliver the programs, memberships, and content you purchase
– Process payments and provide receipts
– Send transactional emails (account confirmations, password resets, course access)
– Send marketing emails about programs, content, and updates (you can unsubscribe at any time)
– Improve the Sites and our products based on usage patterns
– Screen for fraud and protect against abuse
– Comply with legal obligations
3. Third-Party Service Providers
We share your information with the following service providers who help us operate the business. Each has their own privacy policy governing how they handle your data:
– Kajabi (course platform, checkout, email): kajabi.com/policies/privacy
– Stripe (payment processing): stripe.com/privacy
– Google Analytics & Search Console (Site analytics): policies.google.com/privacy. Opt out at tools.google.com/dlpage/gaoptout.
– Meta (Facebook/Instagram) Pixel (advertising and retargeting): facebook.com/privacy/policy
We may also share information to comply with applicable laws, respond to subpoenas or lawful requests, or protect our legal rights.
We do not sell your personal information.
4. Advertising & Retargeting
We use advertising pixels and retargeting tools to show you ads for our products on Meta, Google, and other platforms. You can opt out of targeted advertising:
– Meta: facebook.com/settings/?tab=ads
– Google: google.com/settings/ads/anonymous
– Digital Advertising Alliance: optout.aboutads.info
– Network Advertising Initiative: optout.networkadvertising.org
5. Your California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
– Know what personal information we collect, use, and share about you
– Delete personal information we hold about you (subject to exceptions)
– Correct inaccurate personal information
– Opt out of the sale or sharing of your personal information
– Limit use of sensitive personal information
– Non-discrimination: We will not deny service, charge different prices, or provide a different quality of service because you exercised your privacy rights
We do not sell your personal information for money. We do share certain Device Information with advertising partners (Meta, Google) for retargeting, which California law may classify as "sharing." You can opt out via the links in Section 4 or by emailing us at [email protected].
To exercise any California privacy right, email [email protected] with the subject line "California Privacy Request."
6. European Privacy Rights (GDPR)
If you are a resident of the European Economic Area, you have the right to access, correct, update, or delete personal information we hold about you. To exercise these rights, contact us at [email protected].
We process your information to fulfill contracts with you (such as delivering programs you purchase) and to pursue our legitimate business interests (improving the Sites, marketing our products). Your information may be transferred to and processed in the United States.
7. Global Privacy Control & Do Not Track
We honor Global Privacy Control (GPC) signals from your browser as an opt-out request for the sharing of personal information for cross-context behavioral advertising, as required by California law. We do not currently respond to "Do Not Track" browser signals.
8. Data Retention
We retain your Order Information for our records and to comply with legal obligations (typically 7 years for tax and accounting purposes). You can request deletion at any time by emailing [email protected], subject to exceptions for legal compliance.
9. Children
The Sites are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will update the "Effective Date" at the top when we do. Material changes will be communicated via email or a notice on the Sites.
11. Contact Us
For privacy questions, requests, or complaints, contact us:
Email: [email protected]
Mail: Getphysical.com LLC
Attn: Privacy Officer
62 Cactus Flower
Irvine, CA 92620
United States
